LayerPanel Private BETA Announcement

Over a year in the development, the new cloud control panel is now ready for BETA. This private BETA will give us invaluable information and insight into how our systems, servers, control panel, databases, and backend infrastructure work together. But more importantly, it’s also a crucial touchpoint for your feedback, so we can learn just how satisfying the user experience is for all of you.

layerstack-beta

LayerPanel BETA will be the first version to introduce RESTful API and User Permission Management, so please bear with us and help us to get the information we need to deliver quality cloud services that perform smoothly at launch.

We do not recommend using BETA versions in production, as we’re sure to run into issues – lag, bugs, other performance hiccups, and data loss is possible. The exact release date for LayerPanel final is unknown at this point, but we estimate at least 3 months before things are fully stable.

There may still be some smaller API changes, particularly if user feedback requires to adjust new features. However, in general, we will try to keep breaking changes limited. Details may refer to API documentation (in progress).

The first phase kicks off will be available to existing customers only. More details at beta.layerstack.com. Our developer team looking forward to receiving your feedback on this BETA release of LayerPanel. Users of the BETA release are encouraged to report any bugs, issues or errors at feedback.betalayerpanel.com.

Cloud Servers Service Plans Upgrade

As part of our commitment to provide you with better and more efficient cloud services, we’re excited to announce an upgrade of our service plans. We understand that price-to-performance ratio is an important consideration when you’re choosing where to host your applications and workloads, so most of the plans have received a resource increase that comes with more disk space, with the larger standard plans getting a RAM and storage increase. These updates are available immediately in all of our datacenters. Here are the full details of the updated plans:

Plan RAM vCPU SSD Storage Monthly Price
Lite 1GB 1 30GB Starts at
HK$52/mo
L008 2GB 1 50GB >
60GB
Starts at
HK$78/mo
L108 4GB 2 100GB >
120GB
Starts at HK$138/mo
L208 8GB >
10GB
4 150GB >
180GB
Starts at HK$268/mo
L308 12GB >
16GB
6 200GB >
250GB
Starts at HK$328/mo
L408 16GB >
18GB
8 250GB >
300GB
Starts at HK$448/mo
L508 20GB >
24GB
12 350GB Starts at HK$648/mo

 

The pricing is applicable to new server launches. Existing servers (L-series service plan that launched on and before March 13, 2019) have to be rebuilt in order to get specification and plan adjustments due to deployment structure. Please aware that data and snapshot image will be lost after rebuild, so remember to run a backup before that.

 

We’d love to know what other cloud server types or sizes you’d find useful. Let us know at the feedback page.

Product Development Team

LayerStack

Update on the Feb 12th, 2019 Outage

On Feb 12, LayerStack’s cloud servers and control panel were unavailable in Hong Kong and Los Angeles data centers. We sincerely apologize for the outage on cloud servers. We have restored access to all accounts and have made changes so that the service will be more resilient in the future. We know that you depend on our services, and an outage like this is unacceptable. We would like to apologize and take full responsibility for the situation. We always strive to provide you with the best possible service and truly value your business. As part of that, we would also like to provide more detail about what happened.

The root cause of this incident
This incident was a result of a failure in allocating IP addresses to VM instances from the specified subnet by DHCP server under OpenStack Neutron. The failure caused our cloud servers to receive an RPC error and continuously try to configure the networking bridge. This resulted in a connection failure issues to cloud servers, with the effect that some customers were unable to access their cloud servers and unable to manage their cloud servers via LayerPanel.

How is the process to fix it
The development team has changed the system setting to handle the RPC bug, so that most of the services were fully stabilized within a few hours of the initial incident. However, some customers remained impacted for a longer period as we need to perform IP mapping manually and ensure those IP addresses can present on their cloud servers.

As noted above, the duration of the incident was primarily influenced by the DHCP server. While it should be a rare occurrence that this type of action would happen again, we are in the process of reconfiguring the Neutron setting between IP addresses and VM instance. We expect these improvements to be completed over the next few days.

Future Roadmap
We came up with a new idea of developing a new cloud orchestration ourselves since Q2 2018. The aim is to provide a more stable and fully under control environment that does not subject to Openstack. As such, we will also launch a new cloud control panel to support the new features provided by the new orchestration, which helps us to deliver a platform that you can depend on to run your mission-critical applications.

We wanted to share this information with you as soon as possible so that you can understand the nature of the outage and its impact. We are now fully through the backlog and have restored service so all customers should have normal access from all their cloud servers. In the coming days, we will continue to assess further safeguards against developer error. We want to apologize to everyone who was affected by the outage, and we appreciate the patience you have shown us as we worked through the issues.

LayerStack針對高記憶體容量需求的工作負載,推出高記憶體雲伺服器

高記憶體雲伺服器 (High Memory Cloud Servers) 是我們推出的第三款雲伺服器產品,有效針對高記憶體 (RAM) 容量的工作負載需求,如數據庫、記憶體緩存和渲染 。請參閱下表了解具體資訊或到訪我們的的服務收費頁面。

LayerStack 高容量雲伺服器服務計劃收費
LayerStack 高容量雲伺服器服務計劃收費

新伺服器類型提供的記憶體資源比我們目前提供的任何其他雲伺服器類型都多,RAM與CPU的比率高達24 : 1,可由24GB RAM 擴展至96GB RAM,月費由HK$315至HK1,678不等。

LayerStack將為您繼續提供最合適的服務,我們希望這些新計劃能滿足您的需要:

標準雲伺服器

平衡運算、RAM 和網絡資源的各方面配置,適合大多數工作負載的用途。

高記憶體雲伺服器 []

專門應付對記憶體有高度需求的工作負載,如數據庫、記憶體緩存和渲染。

容量雲伺服器

SAS 儲存容量最大化及配備標準 CPU 效能,適用於建立電郵伺服器和文件歸檔等用途。

LayerStack 正在為數千名客戶持續改善他們的雲端體驗,更不斷投放資源及研發可靠及高效能的雲端服務。你準備好要加入我們了嗎?

感謝您的蒞臨 – LayerStack

LayerStack_Cloud_Expo

我們很高興地宣布Cloud Expo Asia 2018 經已完滿結束。 我們非常感謝各位參觀我們在香港會議展覽中心舉辦的香港亞太雲端科技博覽展位。

我們很榮幸有相當多參觀者來我們的展位。 這是一個很好的機會向您介紹我們的最新產品,希望您享受我們的產品介紹。

如您對我們的展覽和產品有任何疑問,請與我們聯繫

再次感謝您的光臨。

LayerStack

如何保護您的 LayerStack 帳戶

LayerStack-2FA-blog-pic

我們深明用戶體驗及用戶安全的重要性,這亦是我們持續關注及改善的地方。因此,LayerStack 控制面版最近推出了「雙重身份驗證 2FA」功能,透過雙重密碼登錄為用戶提供額外的帳戶安全保障。

雙重身份驗證是身份驗證的其中一種方式。用戶登錄時不僅需要登錄名稱和密碼,還需要用戶自身才知道的指定資訊來驗證。雙重身份驗證可有效減低您的帳戶被黑客入侵的風險,及保護您的重要資料。

LayerStack 2FA 如何運作

客戶於 LayerPanel 控制面版啟用雙重身份驗證後,每次登錄均需要先輸入預設的登錄名稱和密碼,及後再透過OATH 手提電話應用程式 (如Google Authentication、Authy、Duo、HDE OTP 等) 輸入一次性密碼以進行第二次驗證,該一次性密碼亦只會透過用戶所受權的的手提電話應用程式生成。

2FA有助提升帳戶安全            

您所設定的密碼可能並沒有想像中般可靠,因為網絡黑客能在幾秒鐘內測試數千個密碼組合。 因此如果您還沒有使用 2FA ,我們建議您立即啟動設安全功能以保護您的帳戶和雲伺服器。2FA會為您提供預設密碼外的額外保護,除非網絡黑客與您的關係十分密切,否則他們很難獲取第二項指定資訊驗證,大大降低了他們成功的機會。

有關雙重身份驗證設置的步驟,請瀏覽https://www.layerstack.com/docs/guides/How-to-Enable-Two-Factor-Authentication-in-LayerPanel

如果您想LayerStack 擁有更多功能,請讓我們知道

我們歡迎您提出寶貴的意見和建議,我們同時亦希望您享受我們提供的服務。 請在LayerPanel留下您的意見,有助改善我們的服務質素,為您提供滿意的服務。

LayerStack 推出CloudNet雲架構以提供靈活資源管理

LayerStack unveiled CloudNet to serve as an elastic cloud solution which enables self-resources management.

LayerStack於本年10月初在香港及新加坡數據中心推出CloudNet雲架構以滿足市埸對靈活資源管理的需求。我們成功開發出一個更具彈性的雲端環境,CloudNet雲架構用戶現在可根據不同項目的需要,隨時擴大、縮小或增加虛擬機。

CloudNet雲架構為企業提供穩定的雲端服務環境,提高資源管理效率。以下是一些LayerStack現有客戶的例子:

機構

  • 部署多台虛擬機,供不同部門各自使用。
  • 為不同的分店或品牌營運獨立的POS零售系統。
  • 設置兩部或以上的虛擬機, 為網站流量進行負載平衡。

系統集成商 (System Integrators)

  • 集中管理及簡化營運,提高客戶管理效率。
  • 短期測試和項目開發的理想環境。

銷商(Reseller)

  • 在數分鐘內即可輕鬆複製虛擬機 (具備相同配置、應用程式及數據資料)。
  • 輕鬆建立自定義的虛擬機,分配不同資源以滿足不同客戶的需求。

頁/應用程開發人員

  • 建立預備 (staging) 環境及通過私人網絡進行測試和開發
  • 輕鬆配置資料庫,以獲得更好的提取、轉換及載入(ETL)效能。

CloudNet基本服務計劃只需$585/月起,包括8個vCPU、16GB RAM、400GB SSD儲存空間、4個IP地址及50GB映像容量,您亦可根據不同需求訂購額外的運算資源。

立即部署LayerStack CloudNet雲架構。更多詳細信息,請瀏覽https://www.layerstack.com/zh-hk/cloudnet

保護您的業務資料的最佳方法

WannaCry,席捲全球的勒索軟件,幾天之內影響150個國家至少達二十萬部電腦。受害者包括政府部門、醫院及企業。WannaCry利用微軟的文件共享系統  —  伺服器訊息區塊(SMB)漏洞惡意散播及自動植入勒索軟件,將受影響電腦內所有檔案加密並勒索要求比特幣。幾乎所有受害者未能及時作出反應,導致資料被毀壞,揭示普遍企業缺乏網絡安全意識及應對措施。

WannaCry利用SMB漏洞散播攻擊,用戶可通過關閉SMBv1服務加強預防,避免受攻擊。另外, WannaCry針對微軟Windows系統進行攻擊,用戶應定期更新Windows作業系統及其他應用程式軟件,可大大減低漏洞出現的機會。

LayerStack Official Blog - WannaCry

如何遠離勒索軟件?

除了安裝防毒軟件偵測異常情況,企業亦可加強員工網絡安全意識。以下四個簡單提示可減低業務的威脅及損失。

  1. 避免開啟來歷不明的郵件、檔案或連結
  2. 設置較複雜的密碼 (包含大寫字母、符號和數字)
  3. 定期更新應用程式及軟件
  4. 定期作資料備份!

惡意程式清除軟件足以保護您的重要資料嗎?

惡意程式清除軟件只能保護您的伺服器而非重要資料。 但是任何網絡攻擊或您的錯誤點擊都可能導致客戶數據或重要業務資料遺失。 因此,備份方案是保護重要資料的最佳方法之一。

Acronics異地備份及復原方案如何保護您的重要資料?

Acronis 異地備份方案,提供影像及文件備份和修復解決方案。備份管理系統容易操作,您可以輕鬆設置每日、每周或每月的備份計劃。此外,Acronis備份方案設有高安全性 256 位元 AES 加密的資料保護。最重要是,Acronis將您的重要資料進行異地備份至新加坡數據中心,保障您企業的資料復原。

詳情請瀏覽以下網址。https://www.layerstack.com/zh-hk/acronis

您好, 世界! 這是雲端服務的新開始 – LayerStack

我們是基礎設施即服務 (IaaS) 的雲端服務供應商, 充分利用及優化硬件和網絡以提供穩定和高效能的雲端方案,以協助客戶實現其業務目標。 我們的雲伺服器建基於 Openstack 的冗餘架構上,為雲端部署創建了多種解決方案。我們亦擁有經驗豐富的雲端技術團隊,24/7 全天候監控硬件和網絡狀況,以確保低延遲的線路連接和穩定效能。

立即於LayerStack 開始,在五分鐘內即可完成註冊及部署您的第一個雲端服務。詳情請瀏覽https://www.layerstack.com/zh-hk/cloud-servers.